Q10 is based in North Queensland, with local engineering capability in Townsville and Cairns. Most managed IT and cybersecurity work can be delivered remotely, so location does not need to rule out working with the right provider.
Townsville and Cairns are our local engineering bases, while the same support model extends to clients elsewhere in the region, including the Whitsundays.
Townsville businesses can access remote support quickly and local engineering capability when equipment or the site needs attention.
Cairns clients use the same support process, documentation and standards rather than being placed into a separate regional queue.
Whitsundays businesses can use the same managed IT, cybersecurity and provider coordination model, with remote support first and onsite work planned where it is needed.
Managed IT, cybersecurity, Microsoft 365, monitoring and day-to-day support can usually be delivered remotely. You still deal directly with Q10, wherever your business is based.
Most user, system and security work can be handled quickly without waiting for someone to travel.
Q10 can coordinate a suitable local technician under our direction for equipment, cabling or other hands-on work.
For larger projects or substantial client requirements, our team can travel onsite when there is a good reason to do so.
Q10 can support businesses with people and offices across Queensland or interstate, without every location developing a different process or dealing with a separate provider.
Consistent device, access, security and support practices across the business.
One team coordinates issues that cross offices, providers or systems.
A clearer view of equipment, users, risks and recurring issues by location.
Tell us where your team works, what support is missing and what you need from an IT provider. We are happy to talk with businesses anywhere in Australia where Q10 looks like a good fit.