Office moves and new sites
Connectivity, network equipment, phones, user setup and cutover tasks can be coordinated around the move.
Projects & consulting
Planned technology changes with a clear scope before the work starts.
Q10 helps businesses plan and deliver office moves, upgrades, migrations and other technology changes in sensible stages, with the dependencies and costs made clear before the project begins.
Common project work
Changes that do not fit neatly inside day-to-day support.
Major changes are normally quoted separately from the managed service so the ongoing monthly scope stays clear.
Migrations and platform changes
Microsoft 365, data and other service migrations can be planned around access, timing, testing and the business impact of the change.
Equipment and infrastructure upgrades
Ageing computers, networking and other business technology can be replaced in sensible stages rather than all at once without a plan.
Technology planning
Where the business knows something needs to change but not the exact technical answer, Q10 can review the requirement and come back with practical options.
How projects are handled
Understand the outcome first, then work backwards through the technology.
You do not need to arrive with a technical design. Tell Q10 what needs to happen for the business and we will work through the systems, providers and timing involved.
OutcomeStart with what the business needs to achieve and what cannot be disrupted.
DependenciesIdentify internet, phones, Microsoft 365, vendors, equipment, access and other pieces that affect the change.
ScopeAgree what Q10 is delivering, what is excluded, the expected timing and the price before proceeding.
HandoverOnce complete, the new environment is documented and the ongoing support implications are made clear.
Projects FAQ
Questions businesses usually ask before a larger technology change.
The useful answers are mostly about scope, disruption, dependencies and what happens after the project finishes.
Are projects included in the monthly managed IT plan?
Major projects and significant changes are normally quoted separately. This keeps the monthly support scope predictable and makes the project cost clear before work begins.
Can Q10 help if we know the business outcome but not the technical solution?
Yes. That is a normal starting point. Explain what needs to happen, what is getting in the way and any timing or operational constraints, and Q10 can review the technology involved and come back with options.
How do you reduce disruption during a project?
Q10 identifies the systems, providers, access and timing dependencies before the change starts. Where practical, the work is staged so the business is not forced into unnecessary all-at-once change.
Can Q10 manage other vendors during the project?
Yes. Where internet carriers, phone providers, software vendors or other specialists are involved, Q10 can coordinate the technical conversation and keep the project moving across those boundaries.
Do you handle office moves and new sites?
Yes. Q10 can coordinate the technology work around office moves and new sites, including connectivity, networking, phones, computers and user setup as required by the project.
Can projects be completed in stages?
Yes. In many cases a staged approach is preferable, particularly where the business needs to spread cost, reduce disruption or deal with the highest-priority work first.
What happens after the project is finished?
The completed environment is handed back into the normal support process where appropriate. Relevant documentation is updated and any new ongoing support, licensing or management requirements are made clear.
Start with the outcome
Tell us what the business needs to happen. We’ll take it from there.
We can work through the technology, dependencies and practical sequence, then come back with a clear scope before the project starts.
Talk to Q10
1300 110 210Townsville & Cairns